People newly diagnosed and living with chronic conditions increasingly turn to technology, the internet and social media seeking information and education, to share clinical information and the latest research, to receive and provide support, and to share solutions and resources. In the spirit of "meeting people where they are," clinicians are following and joining patients in these social spaces, learning a lot -- and together -- are improving health. In this episode we hear how Nurse Practitioner Michelle Litchman, PhD, FNP-BC, FAANP, FADCES, FAAN practices and innovates at the intersection of diabetes, digital health, and disparities. Searching digital spaces, online resources and communities she discovers the specific needs and pain points that patients and families are experiencing. Her work to better assess and address the many dimensions of access and accessibility led to an awareness and understanding of why people with diabetes are foregoing basic needs and taking part in "life exchanges'' of trading of insulin and medical supplies just to stay healthy, and to the subsequent passage of legislation offering an important lifeline to those who depend on insulin to survive. In her research and innovation, she shares the value of collaborating with citizen scientists so the patients' story and experience are reflected in the research, policies, and solutions. Email us at [email protected]. For additional resources, visit our website at www.seeyounowpodcast.com.

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