This is one of the most frequently asked questions I get as a mentor and advisor, from founders of service-based businesses. There’s an art to getting the right people, providing them with what they need and empowering them to do what they do best, so your business can grow sustainably.

We have compiled golden nuggets of wisdom from 5 reputable business leaders. First, there’s Liz Wiseman, best-selling author on leadership, who talks about what an impact player is and how to lead them. Bryan Watson, co-founder of Ovida, then elaborates on creating a culture of zero-blame and radical transparency.

Matt Forman, founder of XPON, speaks about building a psychology safety net for your employees that normalises trying and failing. Then we have Narelle Anderson, Envirobank founder, who distils the importance of building a culture of communication and contribution. Finally, Anneke van den Broek, CEO of Rufus & Coco, wraps it up by outlining how to transform a good team to an amazing one.

Listen to all these and more in this week’s episode:
· 05:17 – Moving away from a culture of retention to a culture of contribution
· 08:02 – The one question you must ask about your management team
· 09:23 – How to make it okay to fail for your team
· 14:56 – Building a culture of radical transparency and trust
· 19:29 – Attracting, hiring and managing impact players in your team

Enjoy!


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