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Listen "Building Customer Value and Business Revenue with Natasha Evans"
Episode Synopsis
In this episode of Scale Sessions, hosts Tom Lavery and Nicola Anderson are joined by Natasha Evans, VP of Customer Success at Hook, to uncover how high-performing CS teams drive both customer value and revenue. Natasha shares her unique path from mathematics to CS leadership and reveals practical strategies for building trust, using AI, hiring effectively, and managing red accounts. Whether you're scaling a team or refining your CS strategy, this episode delivers actionable insights for achieving sustainable growth and balancing business outcomes with strong customer relationships.
Scale Sessions offers you straight-talking, unfiltered chats with growth leaders. We bring real-world insights from female revenue leaders on the front lines. Our guests are hands-on change-makers navigating the daily challenges of scaling businesses. Whether you're a CRO, VP of Sales, or a marketing leader, Scale Sessions delivers candid, no-nonsense advice to help you boost revenue and overcome growth roadblocks. Get ready for practical takeaways you can implement immediately for real impact.
Let’s start scaling.
Scale Sessions offers you straight-talking, unfiltered chats with growth leaders. We bring real-world insights from female revenue leaders on the front lines. Our guests are hands-on change-makers navigating the daily challenges of scaling businesses. Whether you're a CRO, VP of Sales, or a marketing leader, Scale Sessions delivers candid, no-nonsense advice to help you boost revenue and overcome growth roadblocks. Get ready for practical takeaways you can implement immediately for real impact.
Let’s start scaling.
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