In this episode of Scale Like a CEO, host Justin welcomes Michael Critelli, an influential leader with a diverse career spanning law, health, transportation, and more. Michael discusses the critical role of reducing stress for better health outcomes, shares his journey from attorney to CEO of Pitney Bowes, and his work with the Make Us Well Network. He emphasizes the importance of psychological safety, scalable processes, and the integration of AI in modern business. This episode offers valuable lessons on leadership, innovation, and organizational scaling.00:00 Understanding the Impact of Stress on Health00:29 Introduction to Scale Like a CEO Podcast00:57 Meet Michael Critelli: Career Overview02:22 Current Business Ventures and Health Initiatives04:03 Creating a Low-Stress Work Environment07:59 Lessons in Leadership and Accountability13:30 AI in Business: Challenges and Opportunities20:53 Scaling Organizations: Key Factors26:24 Scaling Psychological Safety28:54 Conclusion and Contact Information

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