Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. Episode 162 features the 2nd episode of “Tough Talks From the Top”—helping listeners to learn from those who’ve served in senior-most executive positions and how they’ve been able to stay true to themselves, say what needed to be said AND thrive in big corporate settings. Jeannie Diefenderfer shares her experience working in senior executive ranks, actually leading the change needed for cultures where people can stay true to themselves, say what needs to be said AND thrive in big corporate settings. Jeannie talks about her upbringing, moving from Seoul to the states at age 13, without knowing any English. She gives us an inside look on where she thrived and where she struggled while adjusting to a new life. Don’t miss the story of how she dealt with kids who would bully her on the way home from school, standing up for herself (this would become a commonality throughout her life). Also, hear Jeannie talk about the process of going from no English knowledge to skipping a grade in school and even memorizing textbooks. Jeannie shares experiences from her professional journey, from her first internship to her 28-year career with Verizon Communications. Hear about how she overcame hate and doubt from those around her and thrived in her own way: developing a reputation for over-delivering every job and moving on to hold critical roles, including SVP of Global Engineering & Planning, SVP of Enterprise Customer Care, and Chief Procurement Officer. Don’t miss Jeannie’s top takeaways from her decorated career. She inspires us to know no boundaries and to commit to taking action so that all can be safe, seen and heard, and our true and best selves.

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