What does a granny and her smart phone have to do with customer support?In this episode, we speak to Megan Holmes who is SARD's Customer Support Manager. She explains how SARD has grown since she joined, how she motivates her team to keep going and the unique aspects that make SARD provide quality customer service.The main aim of SARD is to help improve the NHS, Britain's public health service. Healthcare and IT are ever-changing and we are interested in the ways that we can help it evolve with the growing population. SARD created a podcast because there’s constant change, growth even, in our industry and we want to shout about it – this podcast is essentially our proverbial mountaintop and we’re here to share all that’s going on. 

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