Customer service is becoming a lost art and not enough businesses are prioritising service or building customer relationships in the sales process.  Instead of focusing on bright & shiny, fancy tech and time sucking socials, learn how massive the positive impact of WOW customer service is on your bottom line. In this episode I interview Tracey Mathers, who has over 40 years experience in great service and not only knows where businesses are missing opportunities but how to fix it, to get those sales figures soaring.Shownotes here:

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