Delivering Client Success in the After-Sale

14/11/2024 52 min Temporada 1 Episodio 8

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Episode Synopsis

The client experience in business is everything —and nothing comes easy; it’s a grind. Success takes time and active presence. Boots on the ground 👊 We're going to discuss the importance of the After-Sale where the REAL success happens. Our operations and service teams are key. Building a culture around post-sale client engagement and goal setting with team involvement and buy-in.We're excited to have Ryan Hazelton join us from Anderson Equipment Company 🇺🇸 as we discuss the role sales team members play 'in the field', with our clients and operations teams. Understanding our client’s world, needs, and challenges.

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