Meet the customer where they are at

06/05/2019 6 min Temporada 1 Episodio 23

Listen "Meet the customer where they are at"

Episode Synopsis

You need to begin your communication in the medium they contacted you in.
Dont change your tactics until you have started the rapport in the fashion they reached out.
Email = email
phone = phone
text = text
chat - chat
Dont call if they are chatting, and so on

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