SaaS Therapy

Por: BrainStorm
Get comfy. It's time for "SaaS Therapy," with industry veterans Todd Kirk and Casey Trujillo – the podcast for customer-facing teams in SaaS. Casey and Todd leverage their experience working between software vendors and their clients to help you master your SaaS customer relationships. They dig into the complexities of client relationships, offer expert insights, and share proven strategies for overcoming common challenges. It's not just a podcast—it's a masterclass in nurturing and enhancing your SaaS customer connections.


106 episodios disponibles

Latest episodes of the podcast SaaS Therapy

Mostrando página 2 de 6

Unlocking customer insights in SaaS, with Lauren Oswald, UX and market researcher 13/05/2025
Navigating the evolving landscape of CS with Madison Hall, Director of CS at RingCentral 06/05/2025
The two-hump problem in Customer Education with Dave Derington, host of CELab podcast 29/04/2025
Understanding certifications in Customer Education with Debbie Smith, President of CEdMA 22/04/2025
Scaling CS starts with tech touch, with Joe Di Grande, top CS industry voice 15/04/2025
The CSM mindset shift from relationships to revenue with Noah Little, CSM coach 08/04/2025
Building your LinkedIn personal brand with Amanda Nielsen, Partner Sales Manager @Box 18/03/2025
What you need to know about channel partnerships 14/03/2025
The power of channel partnerships with Max Alschlager, Sr Manager DX @CDW 11/03/2025
When Sales, CS & Product work together with Lucas Lovell, VP of Product @Paddle 04/03/2025
What AI can't do (and why that matters) with Roger Mendez, Global CS Leader @Cisco 25/02/2025
Mastering post-sale success in SaaS with Chiraag Kapoor, Principal @Radian Capital 18/02/2025
Surfing the waves of customer education 11/02/2025
Check-In: How Shopify created a culture of humility 07/02/2025
Break down silos & reduce customer friction with Samantha Murray, Ex-Shopify 04/02/2025
How you can 6x your adoption with guest Ed Powers, CS consultant 29/01/2025
Are data & AI your partners or your enemies? with Jordan Morrow, Sr VP of Data @AgileOne 14/01/2025
CS Skills: Presenting to leadership with Kristen Hayer, CEO @Success League 07/01/2025
Happy holidays: Our 2025 predictions & Season 3 thoughts 23/12/2024
Bridging the gap with marketing and CS with Marley Wagner, CS & Marketing Consultant 17/12/2024
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