Start with a sharp truth: AI isn’t taking your job, but someone who knows how to use it will. From there, we unpack a practical playbook for modern HR with Amy Farner—how to align people strategy with business goals, why data makes work more human, and where AI actually delivers outcomes you can defend in the boardroom. Amy traces the evolution from early retention models and conjoint analysis to today’s AI agents that turn trusted research into answers, plans, and work products. We go deep on Galileo, the AI agent and AI-native learning platform from The Josh Bersin Company. Instead of generic answers, Galileo draws on vetted content and partner data to give HR leaders grounded recommendations, while Galileo Learn personalises how people upskill—turn a course into a podcast, quiz what you already know, or talk it through with an AI tutor. This is research meeting real-world execution: faster decisions, better implementation, and learning that adapts to the person and the organisation. We also break down go-to-market lessons that transfer to any SaaS team: lead with original research, don’t sleep on the mid-market, and integrate into the tools people already use so your agent is one click away, not one portal too far.Looking ahead, roles will collapse, agility will compound, and careers will accelerate. The winning mix pairs power skills—judgment, communication, adaptability—with enough technical literacy to supervise AI and ship work that stands up to scrutiny.Send us a text

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