In this episode of the SAAS Operators Podcast, Sean Frank, The CEO of Ridge and one of the hosts of the Operators podcast joins us for a frank conversation state of ecommerce on Shopify, Amazon and how SAAS is adapting. From pricing, to surviving market conditions, we talk about the tradeoffs between usage, seat-based and flat-rate pricing. Sean shares why Ridge is scaling through new product categories, not just wallets, and what it really means to have leverage as a $100M+ brand. We talk about ecommerce’s post-COVID contraction, the fading flood of VC money, and why fewer founders are entering the space. And we close with a debate on whether vibe coders will eat the Shopify App Store, how to survive rising CAC, and why niche monopolies might be the most underrated startup strategy.

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