ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Charles Betz Provides Guidance on the ITIL!"
Episode Synopsis
Charles Betz talks to Richard and Greg about the Information Technology Infrastructure Library (ITIL). The ITIL provides guidance on all aspects of an IT operation, including service support and delivery, implementing service management, asset management, security, application, communications and even business perspectives.
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