Amit Basak, who leads Full Potential Solutions and Perch Insights, says that to create peak flow at work, we need to integrate excellence and accountability with grace – having deep empathy for where the other person is coming from. And then take 100% responsibility to foster an environment in which people can realize their full potential. Practicing grace doesn’t mean turning a blind eye to low performance or people not living the values. Amit shares that to be in integrity, he practices radical candor, providing tough feedback when that is needed. He recalls an experience as a teenager with radical candor when his wrestling coach said: “I am disappointed in you.” Amit grew from this because he trusted his coach. Listen to this episode of Rooted & Unwavering and learn how, with grace, we can have even the toughest conversations.

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