In this eye-opening episode of Rolling Stories, hosts Adrian Tan and Manu Khetan dive deep into the unseen challenges and surprising truths of HR within the social service sector. Featuring Lee Jin-Hwui, the Chief People Officer at THKMC, this episode uncovers the complexities of managing talent in a sector often plagued by burnout, low pay, and high turnover. Learn how AI is transforming the workplace, why retention is about more than just keeping employees, and how social service professionals are actually nation builders. Don't miss this revealing conversation!Lee Jin-Hwui shares his insights on a range of crucial topics, including:Why he chose the social sector and the challenges and rewards that come with it.Strategies for attracting and retaining talent.How the social sector is evolving in 2025.The role of AI and its impact on social services.Dispelling common myths about careers in this field.This conversation is a must-watch for anyone interested in purpose-driven work, leadership in the social sector, and the future of HR.Episode Breakdown:00:00 Introduction01:56 Why the Social Sector?04:14 Challenges & Rewards in the Social Sector06:26 Attracting & Retaining Talent08:44 The Social Sector in 202510:46 Succession Planning & Retention12:22 Retention Challenges15:12 The Role of AI in Social Services17:10 Employer Branding17:58 Authentic Stories & Recruitment18:52 Toughest Candidate Question20:45 Social Service Career Myths27:00 Rapid Fire QuestionsConnect with us on LinkedIn to stay updated on future episodes:⁠ linkedin.com/company/rollingarrays⁠Subscribe to our channel for more leadership stories and HR transformation insights!#SocialServicesHR #HRLeadership #PeopleStrategy #RollingStories #SocialSector #EmployeeRetention #FutureOfWork #AIinHR #LeeJinHwui #ThyeHwaKwan

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