🎙️ Step into the world of Enterprise Service Management with Podcast 1 of our 6-part series! Explore key trends shaping ESM, where service management takes center stage in enhancing customer experience, optimizing resources, leveraging data insights, and fostering innovation. 🚀Join us as we delve into:* The impact of service management on your bottom line* Leveraging technology for improved service management* Overcoming challenges in service management implementation* Emerging trends in service management* The benefits of adopting a service management framework like ITIL®* Ensuring long-term sustainability of service management practicesThis enlightening discussion is all about #ESM - Elevating your business to new heights 🔥Dewald Du Plessis Chris Visagie Dennis Ritter Chiief OpenText- Emerging Markets#EnterpriseServiceManagement #DigitalTransformation #ITSM #ITOps #BusinessTransformation #ServiceManagement #Automation #AIinBusiness #BusinessOptimization #BusinessEfficiency #TechInnovation #ITServiceDelivery #ITStrategy #ITGovernance #ProcessImprovement #CustomerExperience #ServiceExcellence #ITInfrastructure #ITManagement #ITSupport #ITOperations #ITIL #BusinessTechnology #WorkflowAutomation

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