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Listen "Difficult dialogue: Managing challenging conversations"
Episode Synopsis
Navigating tough conversations is a reality many lawyers face. From managing unrealistic expectations to de-escalating conflict, we explore practical strategies for communicating with clarity, empathy and professionalism, not only to foster stronger client relationships, but also to reduce risk and maintain control in highly charged interactions.
Transcript:
Difficult dialogue: Managing challenging conversations
Resources
The Resilient Lawyer
Transcript:
Difficult dialogue: Managing challenging conversations
Resources
The Resilient Lawyer
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