Listen "#71 Salesforce Activity Capture Masterclass"
Episode Synopsis
For the first time on the podcast, Janis and Philipp take the mic without a guest to do a deep dive into a topic they deal with daily: Activity Capture in Salesforce.If you’ve ever struggled with tracking sales activities, mapping emails to opportunities, or dealing with unreliable data in your CRM, this episode is a must-listen. Janis and Philipp break down the pitfalls of common activity capture methods, how to avoid data black holes, and how to build a setup that provides real revenue insights.We cover:The different ways teams capture activities in Salesforce (and why most don’t work)Why Einstein Activity Capture is a black hole for your dataThe problems with relying on manual logging and sales engagement toolsHow activity data impacts forecasting, pipeline health, and rep productivityBest practices for building an effective activity tracking strategyFree RevOps resources: https://www.getweflow.com/revops Janis on LinkedIn: https://www.linkedin.com/in/janiszech Phillip on LinkedIn: https://www.linkedin.com/in/philippstelzer Weflow: https://www.getweflow.com Chapters:(00:00:00) Introduction(00:02:16) Why We’re Talking About Activity Capture(00:06:45) What is Activity Capture and Why Does It Matter?(00:12:30) The Pitfalls of Manual Logging and Einstein Activity Capture(00:18:42) How Poor Activity Tracking Kills Forecasting & RevOps Insights(00:24:50) Best Practices for Capturing Email and Meeting Data in Salesforce(00:30:15) The Role of Automation in Activity Capture(00:37:02) Common Myths About Activity Data & How to Fix Them(00:41:05) Final Thoughts and Resources
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