You might read this title and think, what? What in the world are they talking about? What we are talking about are things that many of us will be using in our daily lives? Do you use Siri or Alexa? Do you  have apps on your phone that are tailored to you and can help you out in a virtual way? If you use any of these things, you use virtual assistants. But what you might not have thought about is how they actually work and how they do (or do not) respond to more subjective things like feelings or an inability to quickly process questions being asked by the virtual assistant. Our next guest in our "What's New With" series studies all of these things and is making a significant impact on the way AI technologies are merging with user experiences. Dr. Miriam Sweeney is an associate professor in the School of Library and Information Studies, part of the College of Communication and Information Sciences. She is a renowned scholar in this area and is taking intentional steps to look beyond the service and better understand how user experiences can be improved.  This is a fun one! Don't miss it!

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