Brian Chesky, the CEO and cofounder of Airbnb, is firmly in the trust business. His focus isn't only on building a trusted platform for people to rent their homes to strangers — it's on earning the trust of his employees. Adam and Brian discuss how to lead with care in tough times, why it's better to overcommunicate than undercommunicate, what to expect for the future of work, and why a company should be treated as a community rather than a family. Transcripts for ReThinking are available at go.ted.com/RWAGscriptsFor the full text transcript, visit ted.com/podcasts/rethinking-with-adam-grant-transcriptsInterested in learning more about upcoming TED events? Follow these links:TEDNext: ted.com/futureyouReThinking is produced by Cosmic Standard. Our Senior Producer is Jessica Glazer, our Engineer is Aja Simpson, our Technical Director is Jacob Winik, and our Executive Producer is Eliza Smith. Hosted on Acast. See acast.com/privacy for more information.

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