From Frontline to Fixers – The Role of Staff Empowerment in Retail Success 🎙️

29/04/2025 18 min
From Frontline to Fixers – The Role of Staff Empowerment in Retail Success 🎙️

Listen "From Frontline to Fixers – The Role of Staff Empowerment in Retail Success 🎙️"

Episode Synopsis

Host: Natalie Berg, Retail Analyst & Founder, NBK Retail (Top Retail Expert)
Guests:

Darrell Maton, Senior Director of Retail Services Solutions at Diebold Nixdorf

Alan Burt, Senior Manager | Retail Technology Lead at RBR Data Services

Join Darrell and Alan as they discuss the impact of staff empowerment on retail success. From IT self-service to improving store efficiency, this episode uncovers how the Shift Left approach is reshaping the retail landscape.

Tune in now to hear insights from the experts!