Retention Chronicles

Por: Mariah Parsons
Ecommerce brands are focusing on increasing customer retention. Join us as we discuss marketing, operations, and the customer experience with top DTC brands for real strategy around generating revenue, email marketing, social media, performance metrics, AI, customer communication, & more in the Shopify ecosystem.

Retention Chronicles is hosted and produced by Mariah Parsons and is sponsored by Malomo, a branded order tracking platform improving the post-purchase experience. Be sure to subscribe & check out retentionchronciclespodcast.com .
171 episodios disponibles

Latest episodes of the podcast Retention Chronicles

Mostrando página 5 de 9

How data scrambling policies will make personalization harder with Joe Vancena, CEO & Co-Founder of Status 30/10/2023
Telling a story with multiple products in one marketing image with Cavelle Bieker (Marketing Manager, Pendleton) 21/10/2023
Building email marketing for a 7-figure brand with Brian Roisentul, Founder & CEO of BSR Digital 16/10/2023
Optimizing product portfolio & sunsetting underperforming scents with Dr. Squatch’s Emily Straus (Sr. Manager, Integrated Marketing) & Mason Montgomery (Associate Director, Product Development) 09/10/2023
Using word of mouth marketing to grow your brand with Greg Meade (Co-Founder of CROSSNET & Good Sport) 02/10/2023
Witnessing the power of transactional notifications and order tracking with George Kapernaros (Founder & CEO of YOCTO) 20/09/2023
Brumate, Loop, & Ryder Ecommerce LIVE on customer retention through the holidays (Part 2) 18/09/2023
Brumate, SuitShop, & Raaka Chocolate LIVE on BFCM prep from a marketing & customer experience POV (Part 1) 11/09/2023
Understanding Shopify apps before tackling paid media with Jon Snow (Founder & President, The Snow Agency) 05/09/2023
Leading with value and educational content to organically grow with Eric Bandholz (Founder & CEO of Beardbrand) 28/08/2023
Building a customer experience with sustainability at the center with Dane Baker (Co-Founder & CEO, Ecocart) 21/08/2023
How to create more branded moments & brand affinity with Luke Droulez (VP of Marketing, PAX) 14/08/2023
Building brand reputation with great support even when issues arise with Aaron Quinn (Founder and CEO of eHouse) 07/08/2023
Sending quality care instructions post-purchase with Olivier Momma (Co-Founder of Ekster) 31/07/2023
Testing out different types of content and UGC with John Coyle (CMO,Andar & Host, Modern Commerce) 24/07/2023
Personalized order, returns, and exchange tracking with Kristen Tumasonis (Marketing Dir., SuitShop) & Katy Eriks (Dir. CX, SuitShop) 17/07/2023
Why SMS is well positioned to retain customers with Mahdi Mahil (Partner Manager of Ecosystems at Attentive) 10/07/2023
BEST OF SEASON 3: Brands 03/07/2023
BEST OF SEASON 3: Partners 26/06/2023
Comments on social are becoming the new customer testimonial with Lexi Montee (VP of Marketing & Communications, Happiest Baby) 19/06/2023
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