In this episode we talk about grocery retail with Hermann Petzold-Rodriguez, the first Latin American insider in this retail category that we interview in RETALES. He has held several senior management roles in retail, including Senior Manager in Central America for one of the industry's benchmarks, and the world's largest company by revenue, Walmart. Throughout the episode, we talk about which grocery store model is the most successful among Latin American consumers and how to optimize the in-store experience for customers and employees.

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