Join hosts Katie Simmonds and Amy Battinson as they delve into the shadowy world of dark patterns within the retail sector. This episode explores the implications these practices have on consumers and retailers alike. They will navigate the complex regulatory landscape, shedding light on the efforts of organisations like the CMA and the EU in enforcing compliance. Discover the critical importance of website accessibility and the intriguing potential of AI in both detecting and creating these dark patterns. Finally, gain practical advice for retailers on how to overcome these challenges while maintaining consumer trust. Tune in for an insightful and eye-opening discussion. Want to hear previous Retail Review podcasts? Click here.

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