The Customer Is Our Focus, Of Course

20/01/2022 37 min
The Customer Is Our Focus, Of Course

Listen "The Customer Is Our Focus, Of Course"

Episode Synopsis

Paul and Ed debate whether it makes more sense for a DTC company to handle logistics and shipping from one center or if a “micro-center” strategy might work better.  Here's a reference to the map Paul discusses.  Thanks to our listener Eric for the question.They also dig into the different models that Y Combinator and Tech Stars chose Paul also has an announcement about some changes coming up for him and his current venture.Lastly, Ed manages to weave his fascination with Costco into a discussion about making the customer the center of what DTC companies do.If you've got a comment or question for the show, you can e-mail us at [email protected].  You can find Paul online @paulsingh and Ed @pizzainmotion.