Burn it Down and Fail Forward Fast - Justin Keenen CTO Hart House

22/10/2022 1h 9min Temporada 2 Episodio 58
Burn it Down and Fail Forward Fast - Justin Keenen CTO Hart House

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Episode Synopsis

Justin Keenen, CTO of Kevin Hart's plant-based QSR, Hart House is redefining the role of tech in restaurants with his burn-it-down, fail-forward mentality. Justin's willingness to embrace change in tech and use it to create a remarkable experience establishes him as a titan in the industry. Find out how Justin built his restaurant tech stack from the ground up to align with the Hart House brand vision. Key Moments to Listen For:Don't be afraid to burn it all down and start again. Fail forward. It's not legacy's fault that your restaurant tech hasn't been updated in 25 yearsDon't forget what you're running away from Tech is no longer optional in restaurants. It's a requirement Aligning tech with remarkability Best-of-breed vs all in onePutting your employees first Related ResourcesHere’s What Innovation Looks Like – Amir Hudda, CEO of Qu (Part 2 of 3)Trailblazin’ CTO Completes Full Tech Refresh in Under 1 Year – Dawn Gillis Freebirds World BurritoWho Comes First: The Employee or Guest? – Lauren FernandezListen Up … (to your employees) – LeBaron Meyers, NotMe SolutionsMaking Technology Invisible in the Restaurant – Amir Hudda CEO of Qu (Part 1 of 3)Connect with Justin on LinkedIn Check out Qu's Annual State of Digital for Enterprise QSR & Fast Casual Brands