Listen "12 Moments of Truth"
Episode Synopsis
Identifying the touch points for guests and the expectations around those help to standardize guest experience. But to truly provide an exceptional, memorable, experience we need to think not just service but overall experience. Before, During, and maybe even after.
This episode is sponsored by www.BlueHost/track/MODNation
Restaurant MOD is produced by https://www.DoubleSat.com
This episode is sponsored by www.BlueHost/track/MODNation
Restaurant MOD is produced by https://www.DoubleSat.com
More episodes of the podcast Restaurant MOD
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Suggestive Selling
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Teamwork... The Importance & Impact
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Higher Authority & Service Standards
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Requested: Employee Handbook
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Allergy Alertness
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Menu Design
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Staying Profitable
14/10/2019
Process Improvement
11/10/2019