Resilient Tourism Podcast Series - Accelerating the Digital and Data-Driven Transformation

Por: Resilient Tourism
This podcast is part of the Swiss Resilient Tourism Flagship Project supported by Innosuisse to support the datafication of the travel sector in Switzerland in order to create resilient digitally supported services, business processes and business models. This improved data intelligence strategy will strengthen the competitiveness, resilience and sustainability of the tourism ecosystem in Switzerland. Learn more about the project at https://www.resilienttourism.ch/.

https://www.resilienttourism.ch/podcast
45 episodios disponibles

Latest episodes of the podcast Resilient Tourism Podcast Series - Accelerating the Digital and Data-Driven Transformation

Smart Ships, Human Hearts: Cruising into Tech-Enhanced Hospitality with MSC 14/07/2025
The Future of Tourism: A DMO’s Take on AI and Digital Transformation 30/06/2025
More Time for Guests: Carlo Fontana on Tech That Enables a Smile (Lessons Learned at Hotel Lugano Dante) 23/06/2025
The Power of a Handshake in a Digital World (with UEFA's Damaris Papoutsakis) 16/06/2025
Exploring Empathy and Experience Co-Creation in a High Tech-Driven World, with Prof. Reza Etemad-Sajadi 13/06/2025
"The Interaction Gives the Soul, the Technology Gives the Efficiency": A Conversation with the CEO of Sandoz Foundation Hotels 05/05/2025
The Constant Pursuit of High Touch Relationship through Seamless Tech (with Claudia Beaufort) 14/04/2025
Ultra-Luxury Hospitality with Toan Ly: Creating the Perfect Blend of High Tech and High Touch 31/03/2025
The Human Soul of Hospitality: How to Counter Loneliness in the Age of Technology, with Christoph Schlatter 24/03/2025
Service Excellence in Action: Francis Reichenbach’s Concrete Strategies for Blending Human Connection with Tech 17/03/2025
Digital Humanism: A Critical Reflection on the Impact of Technology with Prof. Hannes Werthner 10/03/2025
From Service Excellence to the Art of Hosting: A Conversation with Christophe Laurent, EHL Group Values Ambassador 03/03/2025
The Future of Mobility and Tourism: Elevating Customer Experience with Grégory Guzzo 24/02/2025
Balancing High Tech and High Touch: Mastering Hospitality's Future with Michael Thomann 17/02/2025
Season 2 Finale: Embracing Human-Centric Digital Transformation (with Dr. Alessandro Inversini) 09/09/2024
Ljubljana Tourism's Secrets: Shaping a Smart and Sustainable Destination (with Dejan Ristić⁠) 29/04/2024
Navigating the Digital Transformation Landscape in Hospitality: Michael Levie's Path to Success 15/02/2024
Redefining Hospitality Tech: Insights from Accor's CTO (with Floor Bleeker) 22/12/2023
Hospitality Forward: The Seamless Blend of Tech and Guest Services (with Tess Mattisson) 22/12/2023
'You Cannot Manage What You Cannot Measure' in Tourism (with Prof. Marianna Sigala) 22/12/2023
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