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Listen "Why Do You Want to Grow Your Remodeling Business?"
Episode Synopsis
Join Kyle as Ken Combs, owner of CQC Home, shares his journey and why he wants to continue to grow his remodeling business. Ken highlights the importance of hiring individuals smarter than you, fostering trust, and allowing flexibility. Discover how Ken created a project director role to enhance client experiences and streamline operations. He outlines his vision for expanding into new markets, gaining market share, and maintaining service excellence. From saying no to certain projects to setting up satellite offices (CQC West and CQC East), Ken emphasizes the need for local presence and meticulous planning for successful growth. Tune in for a condensed yet insightful conversation packed with takeaways on strategic hiring, role creation, and the key elements for growing a design-build business! ----- Click here to learn more about JobTread! ----- Explore the vast array of tools, training courses, a podcast, and a supportive community of over 1,700 remodelers. Visit RemodelersOnTheRise.com today and take your remodeling business to new heights! ----- Takeaways Hire people who are smarter than you and trust them to do their job well. Create a project director role to improve the client experience and reduce handoffs. Expand into new markets and gain market share to continue growing the business. Plan and prepare for future growth by setting clear goals and timelines. ----- Chapters 00:00 - Introduction and Background 01:00 - Ken Combs introduces himself and his business 02:25 - Transition from construction company to design-build firm 03:45 - The challenge of providing value for smaller projects 04:38 - Realizing the need to say no to certain projects 05:04 - The importance of hiring people who are better than you 06:20 - Giving employees flexibility and trust 07:10 - Allowing employees to be creative and intelligent 08:09 - Creating a project director role for better client experience 09:32 - Building rapport with clients and reducing handoffs 10:55 - Expanding into new markets and gaining market share 15:48 - The motivation behind wanting to grow the business 23:46 - Expanding into new locations 29:23 - Setting up satellite offices and the need for local presence 32:16 - The importance of having an office and team in new locations 36:59 - Planning and preparing for future growth
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