In this episode of The Relentless Growth Podcast, hosts Jack Maher and Chase Calhoun dive into the real-world importance of accountability, communication, and documentation in business.Drawing from their experiences running successful construction and development companies, Jack and Chase share practical strategies for avoiding miscommunication—whether it’s with subcontractors, clients, or internal teams. They discuss how systems like EOS (Entrepreneurial Operating System) can help leaders create structure, clarity, and trust as their businesses grow.From following up after meetings, to documenting verbal agreements, to building SOPs (Standard Operating Procedures) that prevent costly mistakes—this episode is packed with actionable advice for entrepreneurs, builders, and leaders who want to scale without chaos.If you’ve ever struggled with missed expectations, unclear communication, or “he said, she said” moments in your business, this conversation will help you build the habits and systems that make accountability second nature.

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