We often think of innovation and risk-taking as being linked to big, stressful ‘eureka’ moments. The truth is that change can be quite small, simple and uncomplicated.  Innovating is about connecting with the person you are trying to communicate with, or the person who might use your product or service. How does this link with the principles of delivering legal services?  In this episode Fran and Nigel explore these issues, starting with the question: ‘If you could change one thing about the way we work together, what would it be?’  There are also practical examples to help listeners identify their own innovation and how they might present it. Useful resources-       The importance of team culture to innovation and giving each other the confidence to take risks: https://www.youtube.com/watch?v=WylNA2LWsfQ-       The Harvard Business Review, The Discipline of Innovation by Peter F Druker (August 2002) https://hbr.org/2002/08/the-discipline-of-innovation-        Forbes, Why Innovation Is Crucial To Your Organisation’s Long-Term Success:https://www.forbes.com/sites/forbescoachescouncil/2017/05/08/why-innovation-is-crucial-to-your-organizations-long-term-success/?sh=1589e14e3098

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