Email Strategies for Building Incredible Customer Loyalty Programs

15/09/2021 36 min

Listen "Email Strategies for Building Incredible Customer Loyalty Programs"

Episode Synopsis

Omnisend’s Senior Partner Manager, Jon Knott, stops by to reveal the most successful email strategies for building a strong customer loyalty program. Jon’s experience stems from his impressive work at Omnisend, an eCommerce-tailored email & SMS marketing automation platform built to help nimble teams drive more revenue without increasing their workload. The discussion covers the importance of opt-in channels while privacy continues to tighten, how to strike the right balance between email and SMS flows, and the difference between rule-based and machine-learning personalization.

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