Topics:

Misaligned Incentives
Traditional Primary Care
Virtual Primary Care
Telemedicine
Consumer Experience
Provider-Patient Relationship
Employee engagement
Downstream Cost Savings

 
In this episode, Michael introduces you to Dr. Jay Parkinson, Founder and CEO of Sherpaa. Join us as we discuss how Sherpaa, a virtual primary care practice, provides improved primary care access and high-quality care through an innovative digital platform designed to deliver a better experience for both providers and patients.
Here’s a glance at what we discuss in this episode:

How misaligned incentives, middlemen in the supply chain of healthcare attempting to maximize profit and complexity impacts cost in our healthcare system
Dr. Parkinson’s perspective on problems with the traditional primary care model and the “office visit” model
How Sherpaa redesigned processes of getting care and communication practices between primary care providers and patients
Why a primary care provider would abandon the traditional model and commit to a virtual primary care practice
How the patient experience in a virtual primary care practice compares to a traditional primary care model
Why 70% of primary care and specialist encounters do not require an in-person visit
The multiple ways for patients to engage and communicate with providers
The key differences between virtual primary care and telemedicine
How Sherpaa doctors are trained to be cost conscious and leverage and refer patients to high quality, lower cost options when additional care or services are needed
How Sherpaa partners with employers to achieve 35%-75% employee utilization and engagement
Sherpaa’s fee structure options for employers
How Sherpaa helped one employer to reduce unnecessary emergency room visits by 25% and urgent care visits by 36%
Obstacles that Sherpaa has encountered to employers implementing their service
Exciting developments on the horizon for Sherpaa
Sherpaa’s website and contact information: https://sherpaa.com/ or email at [email protected]

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