Difficult Conversations: Tools for Facing & Resolving Conflict

14/05/2019 1h 45min
Difficult Conversations: Tools for Facing & Resolving Conflict

Listen "Difficult Conversations: Tools for Facing & Resolving Conflict"

Episode Synopsis

In this lecture, Michael Zacharia adapts material from the bestselling book Difficult Conversations, and teaches on all the elements that are essential to any difficult conversation. 
The worksheet used in this lecture can be found here: http://bit.ly/2KwZloT
Michael is an executive coach, professor, former lawyer, and expert in conflict resolution.