This episode explores ShopperAI’s philosophy: a human-first approach to retail that sees the store not as a logistics machine, but as a living care environment, powered by real-time AI.It’s a shift from top-down control to empowered teams who have the visibility and tools to make better decisions, faster. Just like startups use AI to 10x their potential, this mindset brings that same intelligence to the floor, where execution actually happens.And when the teams on the ground are empowered, the shopper experience improves too, with fewer gaps, smoother visits, and a sense that their time is respected.A quick, thoughtful listen for anyone who believes retail can work better when people are trusted to lead.

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