Listen "Operations Evaluation and Optimization - First Process, Then Technology, Then People"
Episode Synopsis
Operations Evaluation and Optimization – something we have been doing for over twenty years with our clients. First Process, then Technology, and then People – this order is important. Starting with headcount reduction does not address the Root Cause – inefficient processes. Process Visualization is the key to Root Cause understanding, and optimizing the whole.
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ZARZA We are Zarza, the prestigious firm behind major projects in information technology.