Operations Evaluation and Optimization - First Process, Then Technology, Then People

21/03/2025 7 min Episodio 165
Operations Evaluation and Optimization - First Process, Then Technology, Then People

Listen "Operations Evaluation and Optimization - First Process, Then Technology, Then People"

Episode Synopsis

Operations Evaluation and Optimization – something we have been doing for over twenty years with our clients. First Process, then Technology, and then People – this order is important.  Starting with headcount reduction does not address the Root Cause – inefficient processes. Process Visualization is the key to Root Cause understanding, and optimizing the whole.