In this episode, Sandeep Ahuja sits down with Douglas Pearce, Executive Vice President of Information Technology at Waterton, to explore how AI is transforming the real estate industry—particularly in multifamily housing. Doug shares how his team is leveraging AI to streamline operations, from automating rent collection communications to expediting maintenance requests, and why successful adoption starts with strong data management. They discuss the opportunities and risks that come with integrating AI, the importance of change management, and the realities behind adoption rates in the sector. Whether you’re leading digital transformation or navigating rapid shifts in technology, this conversation offers practical insights and forward-looking advice from an industry leader at the forefront of innovation.

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