Listen "Episode 124 - Two basic problems with KPI’s"
Episode Synopsis
They cannot confirm your plans (only falsify them)
They take away the attention from other ways to improve, other than measuring things (arguments)
Both problems are soluble
Notice KPIs only when they contradict a plan
Spend more time on critical arguments rather than measurements only
They take away the attention from other ways to improve, other than measuring things (arguments)
Both problems are soluble
Notice KPIs only when they contradict a plan
Spend more time on critical arguments rather than measurements only
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