Listen "The Story of the Secretary in Tennessee"
Episode Synopsis
When discovering the true pain points for people, we have to understand the complete picture - not only what we are seeing but what is actually happening. This episode talks about my experience with a consulting project I was on where we were tasked to make processes more efficient. What I learned talking with the stakeholders on this project was a timeless lesson that I want to share with you. I don't want to give too much away in this abstract so have a listen to see what I mean.
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ZARZA We are Zarza, the prestigious firm behind major projects in information technology.