Why would people follow the rules and guidelines you have put forward for them if it's too hard to even find the information before they can follow it? What's in it for them? Why should they care?I talk in this episode about the story of the person I refer to as 'the governance guy' and how he tried unsuccessfully to get users to follow some guidelines and policies which were critical to their organization. I talk about what works and does not work when we try to get people, not just employees, but anyone, to do something. There are definitely the right ways to do this. The strategies that work. Listen to the episode to hear what has proven to work in organizations around the world.

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