Send us a textIn this episode, Andi and Tori dive into e-commerce platforms, with a spotlight on Etsy and having your own site. They chat about kicking off their businesses on Etsy, what was great about it, and the not-so-great parts. They also touch on how crucial customer service is and the tricky bits that come with it. Then, they switch gears to talk about picking an e-commerce platform and what you should keep in mind. They wrap up by stressing the need to drive traffic to your site and give a shoutout to their upcoming quarterly planning session.TakeawaysEtsy can be a great starting point for selling online, but it has drawbacks such as high fees and limited control over your brand.Having your own website gives you more control and ownership over your business, but it requires more effort and investment.Customer service is crucial in e-commerce, and having standard responses and FAQs can help streamline the process.When choosing an e-commerce platform, consider factors like ease of use, cost, features, and the ability to host workshops or classes.Driving traffic to your website is essential for success, and platforms like Pinterest can be effective in generating sales.Joining the Quilting on the Side quarterly planning session can help you plan and strategize for your e-commerce business.Learn more about Tori & Andi here.Click here to sign up for their weekly newsletter to stay up-to-date on all things Quilting on the Side. Support the showIf you want more support with your quilting business, make sure to hit follow.

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