In this conversation, Anne and Mark Reich discuss the principles of Lean Thinking and the significance of Hoshin Kanri in strategic planning. Mark shares his extensive experience with Toyota and how it shaped his insights into effective management practices. The discussion covers practical applications of Hoshin Kanri, the importance of engaging people in the process, and the need for continuous monitoring and improvement to achieve organizational goals. Mark emphasizes the necessity of having a dedicated process owner to sustain the Hoshin Kanri methodology and shares success stories from various industries.Check out more about Mark: https://www.lean.org/about-lei/faculty/mark-reich/You can purchase Managing on Purpose at: https://www.lean.org/store/book/managing-on-purpose/?hsCtaAttrib=187122687805

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