In this episode, Troy Fugate joins us to discuss the importance of training programs in the FDA's focus on quality. We highlight the need for understanding the 'why' behind tasks and the importance of competency-based training. The conversation emphasizes the continuous improvement and maintenance of training, as well as the role of coaching and mentoring. The guests also discuss the challenges of changing established processes and the need for specialized expertise in training. We suggest incorporating best learning practices and considering different learning styles. The episode concludes with tips for building effective training programs.
Takeaways

Understanding the 'why' behind tasks is crucial for effective training.
Competency-based training and continuous improvement are essential for maintaining quality.
Coaching and mentoring play a vital role in ongoing training and development.
Building effective training programs requires specialized expertise and consideration of different learning styles.

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