More than ever during these turbulent times business leaders need to focus on thinking. In times of volatility, uncertainty, complexity, and ambiguity thinking through situations help you to act upon changes, not react to them. Action requires thought and yields successful outcomes. When you react to problems and issues it usually results in more disarray and ends up in costly rework to fix what you broke. In this episode of Q&A on Breakthrough Leadership Lou and Craig discuss the need to schedule thinking time, looking for certainty in uncertainty, and being creative and innovative.

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