Listen "Jim Smith's Lessons in Quality"
Episode Synopsis
If you want to get ahead, Quality columnist Jim Smith has thirteen tactics you can use, no matter where you work. We spoke to Jim about advice he received early in his career, tips for others in the field, and how Michael Jordan relates to the quality profession. For more information, read his “13 Steps to Get Ahead” feature in our September issue, his Face of Quality column, or his Jim Gem’s blog.
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