Send us a textBehind the Headset: Conversations with a Call Center ExpertI had the pleasure of speaking with  Digital Prophet / Customer Service Evangelist / Podcast Host and author Amas Tenumah. His work has been featured on NPR, Fox Business, Forbes, The Huffington Post, Entrepreneur and other business journals for thought leadership. He has helped organizations like Fastly, Wendy's, Teleflora, Coca-Cola, state of Oklahoma and DirecTV.He is a  humanist, futurist, and storyteller WHO obsessively focuses on sharing the Truth about two topics - Customer Service Experience & Living Blissfully.To purchase his book, Waiting for Service, on Amazon: https://amzn.to/4bHPUwzHis books include Waiting for Service, The Curated Experience, The Joyful Stoic, and No One Wants Customer Service.He  be contacted via e-mail at: [email protected] website is: http://www.waitingforservice.comTo Support this channel https://www.buzzsprout.com/2129599/supportTo support Peter's channel please visit his Patreon channel.  https://www.patreon.com/PTPOP My award winning documentaries: Road to Forgiveness - Addiction Spares No-one. https://youtu.be/6GczCpfecuE The Artist - A Documentary http://www.theartistadocumentary.com PTPOP Merchandise on T-Spring https://skating-bear-studios.creator-spring.com/ Peter's Books on Amazon https://amzn.to/3R9IJ7Q Peter’s Music https://amzn.to/3V89uef Here are affiliate inks to some of the equipment I use to create my video and podcast: Cameras Blackmagic Pocket Cinema Camera 4k https://amzn.to/3qZEKya Sony ZV E10 https://amzn.to/3X3v0DkVideo Switcher ATEM Mini Pro https://amzn.to/3sAUM1I Recording Station: Rode Caster Pro II https://amzn.to/3sL7IWo Audio Microphones Rode K2 Microphone http://amzn.to/2E3kYqX Rod Pod Mic https://amzn.to/458J2WsSenheiser MKE 600 https://amzn.to/3G5Tkbw CAD E100s CAD E100shttps://amzn.to/4bFX2JK Support the showSkating Bear Studios

Ver todos los episodios