Meet Leo In this episode of Protea Conversations, Leo Bakerian, the founder of Professional Computer Concepts (PCC), shares his journey in the world of IT and cybersecurity. Leo's interest in computers began in middle school, and he pursued a career in IT after completing his education. He started PCC 22 years ago and has been providing IT support and cybersecurity services to businesses, with a focus on professional services, legal, construction, and manufacturing industries. PCC offers a comprehensive range of services, including remote support, security solutions, and unlimited IT support. Leo emphasizes the importance of staying up-to-date with the latest cybersecurity tools and practices to protect businesses from cyber threats. Leo discusses the importance of privilege access management software and the need for strong cybersecurity measures. He emphasizes the growth of his team and the importance of documentation and processes in his company. Leo also shares insights on managing a team and the challenges of letting go. He highlights the value of mentors and coaches in business and recommends reading the book 'E-Myth' by Michael Gerber. Leo's interesting fact is that English is not his first language, having been born in Israel. Takeaways - Leo Bakerian started Professional Computer Concepts (PCC) 22 years ago and has been providing IT support and cybersecurity services to businesses. - PCC offers a comprehensive range of services, including remote support, security solutions, and unlimited IT support. - Leo emphasizes the importance of staying up-to-date with the latest cybersecurity tools and practices to protect businesses from cyber threats. - PCC focuses on professional services, legal, construction, and manufacturing industries. Chapters 00:00 Introduction to Protea Conversations 00:29 Introducing Leo Bakerian and Professional Computer Concepts 01:16 Leo's Background and Experience in IT 05:30 Leo's Journey into the World of IT 09:37 The Importance of Cybersecurity 10:29 Leo's Role in Cybersecurity 16:25 Starting Professional Computer Concepts 24:18 Evolution of Services Offered by PCC 27:02 Providing Managed IT Services 28:07 Cybersecurity Services Offered by PCC 29:23 Privilege Access Management Software 30:45 Growing the Team 31:23 Importance of Documentation 33:42 Creating a Learning Environment 35:05 Providing Information to Clients 35:34 Managing a Team 39:19 Challenges of Letting Go 44:16 Challenges of Documentation 47:51 Short-Term Goals 49:35 Valuable Advice 52:37 Interesting Fact About Leo 54:13 Rapid Fire Questions Connect with Leo Personal LinkedIn - https://www.linkedin.com/in/leobakerian/ Business LinkedIn - https://www.linkedin.com/company/professional-computer-concepts-inc-/

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