S2 E688: Encore Episode - What you're doing that is driving your customers crazy!

Project Distinct Podcast
09/04/2021 11 min Temporada 2 Episodio 688
S2 E688: Encore Episode - What you're doing that is driving your customers crazy!

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Episode Synopsis

When Indianapolis sports radio celebrity Kent Sterling posted about his horrible experience at a local McDonald’s because of the local managers, it reminded Scott McKain of a recent Forbes.com blog about the “Five Customer Service Practices That Drive Consumers Crazy.” Today’s PROJECT DISTINCT will reveal those five errors so you don’t inadvertently create for your customers a bad experience like McDonald’s did for Sterling!
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