Developing a Customer Service–Conscious Team for High Performance

10/05/2022 13 min

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Episode Synopsis

Last Updated on October 30, 2024 by Owen McGab Enaohwo Effective customer service is a collective effort of every employee. Rajaa El Oualidi brings her wealth of experience in customer service to the table as a senior director of operations at UDR, a real estate investment trust (REIT) company. She created a system that requires […]
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