Press 1 For Nick

Por: Press 1 For Nick
Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers.

Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more.

The host of this podcast, Nick Glimsdahl uncovers insights and ideas that you can apply today.
317 episodios disponibles

Latest episodes of the podcast Press 1 For Nick

Mostrando página 9 de 16

How AI and Humans can Co-Exist in Customer Service - Jeremy Burek [Customer Service] 06/04/2022
[Replay] Scott McKain - Author, ICONIC and Hall of Fame Speaker [Customer Service] 04/04/2022
The difference between I have to, and I get to - John O'Leary [Perseverance] 30/03/2022
[Replay] Real Talk with the C-Suite about CX: Anton de Wet, Ian Golding, Lewis Taylor, Jeb Dasteel [Executive Buy-In] 28/03/2022
The difference between customer experience and customer service - Jon Picoult - [Customer Experience] 23/03/2022
[Replay] Brett Frazer - Vice President of Customer Service at Sun Basket [CX Metrics] 21/03/2022
We're Doing CX Wrong...And How To Get It Right, author Nick Zeisler [Customer Experience] 16/03/2022
[Replay] Lee Jelenic - EVP, Chief Innovation Officer at United Wholesale Mortgage [Customer Experience] 14/03/2022
How can people in Customer Service listen with intention - Julian Treasure [Listening] 09/03/2022
[Replay] Kwame Christian - Founder and Managing Director for the American Negotiation Institute [Negotiation] 07/03/2022
Why is it a challenge to hire and retain talent - Eryc Eyl [Contact Center] 02/03/2022
[Replay] Therese Steiner - Director Strategy & Operational Effectiveness at LexisNexis [Customer Journey] 28/02/2022
Tom DeWitt - Director - CXM@MSU at Michigan State University, President - CX of M - Michigan's Association of Customer Experience Professionals [Education] 23/02/2022
[REPLAY] Roger Dooley - Author | Keynote Speaker | Podcast Host | Forbes Contributor [Customer Effort] 21/02/2022
[Replay] Chip Bell - Keynote Speaker and Author, Inside Your Customer's Imagination [Customer Service] 16/02/2022
[Replay] Chimene Ross - President and CCO at The Killer Brownie® Company [Customer Experience] 14/02/2022
[Replay] Mike Jones - Senior Director - Customer Care at The Home Depot 09/02/2022
[Replay] Dan Brousseau - Head of Financial Services Industry Strategy and Experience at Medallia 07/02/2022
Evan Kristel - Tech Influencer [Remote Workforce] 02/02/2022
[Replay] Antonia Hock - Global Head The Ritz-Carlton Leadership Center [Customer Experience] 31/01/2022
« Primera ‹ Anterior 1 ... 7 8 9 10 11 ... 16 Siguiente › Última »
© 2003-2026 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA